Frequently Asked Questions
Answers to the questions we get asked most. Can’t find what you need? Our support team is always happy to help.
How do I place an order?
Browse the catalog, open a product, choose any options, and add it to your bag. When you’re ready, open your cart and follow the checkout steps to confirm your order.
What payment methods can I use?
We accept Cash on Delivery across the country, along with the online payment options shown at checkout. You’ll see every available method before you confirm.
How long will delivery take?
Most orders are delivered within 2–5 working days depending on your location. You’ll get an estimated delivery window at checkout.
Can I return or exchange an item?
Yes — see our Return & Refund Policy for eligibility and steps. In most cases you have 7 days from delivery to request a return or exchange.
How do I track my order?
Once your order ships you’ll receive an update with tracking details. You can also see order status any time from your account.